Orders are typically processed within 2-3 business days. You’ll receive tracking information once your order has shipped.

Due to the nature of skincare products, all sales are final. If you have any concerns about your order, please reach out and I’ll be happy to help.

Every product at FACELAB is carefully selected for performance and results. If you need guidance, feel free to reach out for personalized recommendations. You can also book a virtual consultation.

Yes—local pickup is available at checkout. You’ll be notified when your order is ready.

A Express Dermaplane or a Hydrafacial is a great place to start. If you're still feeling unsure then book a complimentary VIP Consult where I'll assess your skin and create a plan tailored to your needs.

Come with clean, makeup-free skin if possible.

This depends on your skin and goals, but consistency is key. Most clients benefit from regular treatments every 4-6 weeks combined with a supportive at-home routine.

Yes—every treatment is fully customized to your skin, whether you’re dealing with acne, sensitivity, dehydration, or signs of aging.

A $50 non-refundable deposit is required at the time of booking to secure your appointment. This deposit will be applied toward your total on the day of your service.

If you need to reschedule, your deposit may be transferred to a new appointment time, provided at least 48 hours’ notice is given.

Appointments canceled with less than 48 hours’ notice will incur a charge of 50% of the scheduled service total.

Same-day cancellations and no-shows will be charged 100% of the scheduled service total.

Most treatments, including Hydrafacial, have little to no downtime. More advanced treatments like microneedling and chemical peels, will be discussed with you beforehand.